Then, Jiffy Lube needs to makes this situation right with the lady and her daughter. Jiffy Lube needs to publicly assure the public of ongoing education and training of its employees, Where and when was the transfer case fluid drained? There can be only one location: Jiffy Lube.ĭid an untrained or badly trained Jiffy Lube employee mistakenly remove the transfer case drain plug thinking it was the oil pan drain plug? Why did the employee not raise a red flag at that time? Toyota investigates and documents the absence of fluid in the transfer case, the use of the drain plug, and the non-use of the fill plug.The lady’s car is loaded onto a truck and relocated to a Toyota service center.Minutes after the Jiffy Lube service the event occurs.The transfer case had to have fluid for the two hour drive from Tucson to Phoenix.But the circumstantial evidence begs Jiffy Lube’s quick denial of the claim: The husband contacted Jiffy Lube and filed a claim, which Jiffy Lube promptly denied.
#Jiffy lube tucson professional
Toyota sent the report and photographs to the husband. Jiffy Lube 32 reviews Claimed Oil Change Stations, Auto Repair Closed 8:00 AM - 6:00 PM See hours Write a review Add photo Photos & videos See all 12 photos Add photo Efficient Went in for an oil change and experienced professional service and a thorough explanation of car checkup. The service manager also stated that it was clear the “drain plug” was recently removed but the “fill plug” had never been touched.Īs a result of the transfer case fluid being drained, the drive shaft sheared off at the transfer case, came up through the bottom of the vehicle, and, continued the service manager, the lady and her daughter were fortunate the car was not catapulted into the air. The husband replied no and asked why? The service manager explained that upon inspection, Toyota found the transfer case drained of fluid. Your Oil Change Service In Tucson Trust our ASE-certified mechanics for. The service manager called the lady’s husband in California, asking if any work had been done on the vehicle’s transfer case. At Jiffy Lube, your technician will do more than just replace your oil and. The lady’s vehicle was towed to a Toyota dealer for examination. Jiffy Lube Service Center 2445 - (3896 N ORACLE RD) in Tucson, Arizona 85705-3227: store location & hours, services, holiday hours, map, driving directions. The lady called her brother in Tucson, who responded to the scene over two hours away. The lady was able to steer the car toward an off-ramp where the care rolled to a stop around the corner. The car would not steer properly and lost speed. Within two miles of leaving Jiffy Lube, the lady and her daughter heard a terrifying crunch of metal. Jiffy Lube serviced the care and the lady and her daughter were back on the freeway. A Jiffy Lube was nearby, so she decided to have the oil changed. Returning to her vehicle, the lady noticed that the oil light was on. In Phoenix they stopped for a quick meal. 3.
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